SHIPPING & RETURNS

SHIPPING POLICY

Welcome to Sweet Baby Darling's Shipping Policy! We are dedicated to ensuring that your handcrafted skin care products reach you in a timely and cost-effective manner. We use reliable shipping methods and carefully consider the packaging to protect your purchase during transit.

Shipping Choices:

At Sweet Baby Darling, we believe in options. That's why we offer a variety of shipping methods to ensure your order gets to you exactly when you need it.

Shipping Costs:

Shipping costs are determined by the method you select and the size and weight of your order. And if we're offering free shipping, we'll make sure it's clearly noted on the product page.

Processing Time:

We're as eager as you are about your order! That's why we aim to process and pack your order within 7 days, excluding weekends and holidays.

Estimated Delivery Time:

Once your order is dispatched, you can expect it to arrive within 3 days for standard shipping, 1 - 2 for express shipping, etc. Please keep in mind that these are estimates and actual delivery times may vary.

International Shipping:

Unfortunately, we do not ship internationally.

Tracking:

We'll send you a tracking number via email as soon as your order ships, so you can monitor your order's journey.

Returns & Refunds:

If you're not completely satisfied with your purchase, we're here to help. Please see our Returns and Refunds Policy for details on how to return an item.

If you have questions about our shipping policy, please contact us at sbdsweetbabydarling@gmail.com

RETURN & EXCHANGE POLICY

At Sweet Baby Darling, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your handcrafted skin care products, we have a straightforward return and exchange policy to ensure your peace of mind.
Our aim is to build trust and reassure our customers that they can buy with confidence. We believe in the quality of our products and want you to feel confident in your purchase from us.

Thank you for shopping at Sweet Baby Darling. If you are not entirely satisfied with your purchase, we're here to help.

We make our products in small batches to ensure quality and consistency. The use of all-natural ingredients and production processes can lead to slight differences in size, smell, color, or consistency.

Returns

You have 7 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you'll need the receipt or proof of purchase.

Refunds

If you receive a defective product, you can get it resent if you report it within 3 days of the delivery date.

It is important to read all product descriptions and specifications before placing the order, as all sales transactions are final

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Exchanges

If an order appears to be missing an item, we will immediately fix the mistake by resending it as our top priority. Missing items need to be reported within 3 days of the delivery date.

At the company's discretion, items that are unavailable will either be refunded or replaced with a similar item. This is not a regular occurrence, but it is a possibility. We regret any inconvenience this may have caused.

If you have any questions on how to return your item to us, please contact us at sbdsweetbabydarling@gmail.com.

Refunds will be to the discretion of the company and handled case-by-case where the company agrees that a product/item is not to the mutual satisfaction of both customer and company. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days. Please be aware that the availability of funds may vary according to your bank and credit card companies.